Privacy & Cookie Policy
1. Scope of This Policy
1718220 Alberta Ltd., operating as Canadian Contractor Services, provides construction, renovation, repair, building-envelope, maintenance, insurance-claim, warranty, and related contractor services in Alberta and surrounding service areas. References to “CCS,” “Canadian Contractor Services,” “we,” “us,” or “our” mean 1718220 Alberta Ltd., operating as Canadian Contractor Services, including its owners, employees, contractors, subcontractors, authorized representatives, and related business systems where applicable. This policy applies to information collected through this website, forms, file uploads, email, phone, text, consultations, jobsite interaction, estimates, project intake, and normal business systems used by CCS. Project-specific work may also be governed by written estimates, contracts, work orders, service agreements, warranty documents, membership terms, photo/media releases, or other signed documents. If there is a conflict, the signed written agreement will generally control for that project.2. Information We Collect
Information You Provide
- Name, company name, email address, phone number, and contact details.
- Project address, site address, city, neighbourhood, postal code, and access details.
- Project descriptions, service requests, schedules, concerns, scope notes, and related communications.
- Photos, videos, floor plans, reports, permits, insurance documents, warranty documents, and other materials you send to CCS.
- Billing, invoicing, and payment-related information when relevant to a project.
Information We May Generate or Document
- Site photos, inspection notes, measurements, assessments, drawings, estimates, internal work notes, and progress records.
- Before-and-after photos, project documentation, workmanship records, and service history.
- Communications regarding scheduling, approvals, change discussions, safety issues, and project progress.
Information Collected Automatically
- IP address, browser type, device type, pages visited, dates and times, referring pages, and general website usage data.
- Cookie and analytics data used to improve site performance, user experience, and marketing performance.
3. How We Use Information
CCS uses collected information as reasonably necessary to operate the business and deliver services, including to:- Respond to inquiries, quote requests, and consultation requests.
- Review projects, prepare scopes, estimates, contracts, reports, and recommendations.
- Provide construction, repair, renovation, maintenance, and related contractor services.
- Communicate about scheduling, site conditions, approvals, and project progress.
- Maintain records for safety, warranty, insurance, accounting, administration, and legal compliance.
- Improve the website, forms, workflows, customer service, and marketing systems.
- Protect CCS against disputes, fraud, abuse, unpaid accounts, and legal claims.
4. Project Media, Photos, Videos & Marketing Use
CCS may photograph, film, record, document, reproduce, store, edit, adapt, publish, distribute, display, and otherwise use project-related media and materials created by CCS or received in connection with a project. This may include jobsite photos, before-and-after images, progress photos, finished work images, site conditions, repair details, workmanship photos, videos, drone images where permitted, customer reviews, testimonials, submitted materials, and related project documentation. Unless a signed written agreement with CCS expressly states otherwise, you acknowledge and agree that CCS may use such materials for legitimate business purposes, including:- Website content and project galleries.
- Blog articles and educational content.
- Social media posts and promotional campaigns.
- Digital advertising and printed marketing materials.
- Portfolio use, presentations, case studies, and sales materials.
- Magazine features, trade publications, articles, and publicity materials.
- Internal training, documentation, quality control, and business development.
7. Data Retention
CCS retains information for as long as reasonably necessary for business, project, warranty, tax, accounting, insurance, safety, legal, recordkeeping, dispute-resolution, training, marketing, and operational purposes. Retention periods may vary depending on the type of information and the nature of the project.8. Security
CCS uses reasonable administrative, technical, and operational measures to protect information. No website, transmission method, file upload process, cloud platform, CRM, email system, or storage system is guaranteed to be fully secure, and CCS does not guarantee absolute security.9. Your Choices & Rights
Subject to applicable law and contractual obligations, you may request access to, correction of, or clarification about certain personal information held by CCS. You may also request that CCS review a concern regarding privacy practices. Requests may be limited where information must be retained for legitimate business, legal, insurance, warranty, accounting, safety, contractual, evidentiary, marketing, or dispute-related reasons. Privacy-related requests must be submitted in writing so CCS can verify the request, identify the relevant records, and maintain a proper record of the communication.10. Third-Party Services & Links
This website may contain links to third-party websites, tools, platforms, payment systems, financing tools, analytics tools, review platforms, or embedded content. CCS is not responsible for the privacy practices, content, security, outages, errors, or failures of third-party sites or services.11. Children’s Privacy
This website and CCS services are not directed to children. CCS does not knowingly collect personal information from children for independent use of this site. If child-related information appears in project photos or documents, CCS may crop, blur, avoid, remove, or otherwise limit public use where practical and appropriate.12. Changes to This Policy
CCS may update this policy at any time by posting a revised version on this page. Your continued use of the website or continued dealings with CCS after updates are posted may constitute acceptance of the revised policy, subject to applicable law.13. Contact Information
If you have questions about this Privacy & Cookie Policy, contact 1718220 Alberta Ltd. o/a Canadian Contractor Services. Email: kayne@ccscpro.com Website: build.canadiancontractorservices.caHow We Use the YouTube API
Canadian Contractor Services uses YouTube API Services to upload our own first-party video content to our own YouTube channel and to manage that content, including titles, descriptions, and playlists. We do not access, collect, store, or process any other YouTube user’s personal data. By using features of this website that interact with YouTube, you agree to be bound by the YouTube Terms of Service.
Google Privacy Policy
Our use of information received from YouTube API Services adheres to the Google Privacy Policy. We encourage you to review Google’s Privacy Policy to understand how Google handles data.
Data Access, Storage, and Deletion
We do not retain YouTube user data beyond what is required to publish and manage our own content. Authorization tokens used to access the YouTube API are stored securely and are used solely to upload and manage our own videos. These tokens can be revoked at any time through the Google security settings page. Any questions or requests regarding data we hold may be directed to kayne@ccscpro.com.
