INSURANCE CLAIM REPAIRS

When water damage, fire damage, mould, or other insurance-covered events hit a home, the work has to move fast and be documented right the first time. Canadian Contractor Services is a Sherwood Park–based general contractor delivering insurance claim repairs and property restoration across Edmonton, Strathcona County, and the surrounding area — helping homeowners, property managers, and insurance adjusters move from problem to resolved claim without the usual delays.

We’re the contractor on the ground: coordinating trades, documenting conditions, managing qualified abatement subcontractors when hazmat is involved, and keeping everyone — adjuster, owner, and crew — on the same page from inspection to final sign-off.

Insurance Claim Repair Services We Provide

Every claim is different, but most involve some combination of assessment, documentation, controlled removal, and coordinated repair. Our services include:

• Damage assessment and on-site review
• Moisture readings and condition documentation
• Selective demolition and cleanup planning
• Photo logs and written scope reports for insurance files
• Coordination and supervision of qualified abatement contractors when asbestos, mould, or other regulated materials are involved
• Full repair and finish work after cleanup or abatement is complete
• Direct communication between homeowner, adjuster, and trades

Common Insurance Claim Issues We Handle

A large portion of our insurance work involves moisture-related damage that isn’t always obvious at first glance.

Attic Rain and Moisture Damage

Attic rain — where humid indoor air condenses in cold attic spaces and drips back into the home — is one of the most common issues we see in Edmonton-area homes. We identify the source, document the damage, and coordinate the repair.

Window and Envelope Leaks

Water trickling into the home through basement windows, window frames, or failed building envelope details often goes unnoticed until finishes start to fail. We trace the source, document conditions, and scope the repair properly.

Fire, Smoke, and Water Damage

Burst pipes, fire events, and flooding all require fast response and clear documentation. We handle selective demolition, cleanup planning, and scope support so the claim can be processed without back-and-forth.

Hazardous Material Coordination

Older properties often reveal mould, asbestos, or other regulated materials once demolition starts. We don’t perform hazmat removal ourselves — we hire qualified abatement contractors, manage the scope, supervise the work on site, and handle all coordination so the homeowner and adjuster have a single point of contact. This separation between project management and hazmat removal keeps the scope honest and the billing clean.

35 Years of Construction Experience Behind Every Claim

Canadian Contractor Services is owner-operated by Kayne Kempton, with over 35 years in construction. That background includes building 20 homes and project-managing commercial builds valued in the hundreds of millions as part of larger construction teams. Today, CCS is intentionally a small, focused operation — the scale lets us give every insurance claim personal attention instead of handing it off to a junior project manager three levels down.

When you hire CCS, you get the benefit of decades of construction judgment applied directly to your file.

Our Insurance Claim Process

We liaise with your clients professionally, address their concerns directly, and keep the process moving. All site information stays private unless you decide otherwise.

Our project management system gives you instant access to upload and review media, change orders, contract details, estimates, invoices, video, and photos — all securely stored, backed up, and available to your team at any time.

During every inspection, we document conditions with photos and video while respecting the privacy of all parties involved. Reports are delivered promptly so your decision-making isn’t held up.

24-Hour Response Guarantee

When you’re managing hundreds of insurance files, you need a general contractor who responds fast and follows through. We guarantee that within 24 hours of receiving your assessment notification, we will connect with your client and begin scheduling a site visit.

What to Expect When You Call

For Insurance Adjusters and Agents

We book an inspection with the client, attend the site, and return a written report documenting the damage, conditions, and recommended scope. Reports include photos, moisture readings where applicable, and practical next-step recommendations so claims move forward without delay.

For Homeowners and Property Managers

We visit the site, assess the situation, and walk you through what we’re seeing. If the fix is straightforward, we outline it on the spot. If testing, abatement, or insurance involvement is needed, we explain those steps clearly before any work starts — including which parts we handle directly and which parts will be carried out by qualified hazmat subcontractors under our supervision.

Why Clients Choose Us for Insurance Claim Work

Insurance projects get complicated fast — missing information, changing scopes, and confusion over responsibility are the norm. We focus on practical site observations, organized documentation, and clear communication so projects move forward instead of stalling.

We are Edmonton-area professionals with full skill sets across construction, ready to handle insurance files on your schedule. If a job falls outside our scope, we coordinate qualified, insured trade vendors to get it done right. Either way, we stay engaged with your open files through to project completion.

Learn more about our company history or view our residential services.

Service Area

We provide insurance claim repairs and restoration services to residential and commercial properties across Sherwood Park, Edmonton, Strathcona County, Fort Saskatchewan, and surrounding communities in Northern Alberta. Whether it’s a single-family home, acreage, rental property, or light commercial building, we tailor the approach to the file and the claim requirements.

Request an Inspection

If your property has damage that may involve demolition, cleanup, abatement coordination, or full restoration — contact us with the basic details, a few photos, and the location. We’ll review the situation and explain the next practical step — no obligation.